DISPUTES

What happens if I forget my personal belongings in the car before the listing and the car gets a booking?
·       When you create a listing, Zoomcar makes the car available to Zoomcar renter customers for booking. To provide best in class car renting experience ...
Mon, 7 Feb, 2022 at 3:32 PM
What happens if my car is caught by police?
In case your car is caught by the police under any circumstance-Zoomcar relationship manager and on ground team will assist you at every step in getting the...
Mon, 7 Feb, 2022 at 3:32 PM
What happens in case a third party is injured by a renter while driving my car while it’s being booked during a listing?
·       In case a third party is injured by a renter while driving your car,  Zoomcar will post an internal inspection if approved will cover for TP loss. F...
Mon, 7 Feb, 2022 at 3:33 PM
What happens in case my car is stolen?
·       In case your car is stolen, Zoomcar relationship manager and on ground team will assist you in completing all legal formalities and insurance/Zoomca...
Mon, 7 Feb, 2022 at 3:33 PM
What happens if my car is listed but not on booking and is damaged?
·       In case your car is damaged while it’s not on booking, Zoomcar will not be responsible for getting it repaired.
Mon, 7 Feb, 2022 at 3:33 PM
What happens in case of disputes on damages?
·       In case of any disputes arising related to damages, the checklist images taken by Zoomcar executive would be considered final.
Mon, 7 Feb, 2022 at 3:34 PM